Help & Advice

Frequently Asked Questions

General FAQs

It’s appearance is a highly convincing timber decking board, with realistic wood grain, tone and texture. This look is achieved through a process of hand-moulding genuine timber boards, which are then hand-tinted, making each piece of Millboard unique.

Millboard composite decking is made from a revolutionary Polyurethane resin, reinforced with mineral fibres plus a unique Lastane® coating. So what is Polyurethane then? It’s a type of elastomer, which is a polymer about half way between a plastic and a rubber. It maintains the rigidity & longevity of plastic, with the suppleness of rubber. This means Millboard feels much more natural under foot, while still offering incredible durability.

Millboard is extremely versatile and can be used in practically every outdoor space. Create decks, balconies, roof gardens, boardwalks, bridges, pontoons, seating, steps, screening, planters and more.

To recreate the aesthetic of natural colour variation, Millboard intentionally adds secondary toning colours. There may be variance within the same board or from board to board in colour tone. This means that samples cut from boards may vary from the general colour of the boarding. Whilst every care is taken to ensure consistency some colour variation from batch to batch may occur. To avoid this, we recommend that you order all you need in one delivery. If you do have different batches it is best to mix the batches to blend the colours.

Millboard has a very high resistance to fading, this is because it contains no wood fibres which typically fade and leach tannins. Millboard has been UV Stability tested to BS EN ISO 4892-2: 2006 with a result of 2% LRV (shift over 5000hrs) (Exceptional).

As with all things constantly exposed to ultra violet light and all weathers, especially in Australia’s extreme conditions, colours will tone slightly in time. On delivery if you find the colour unacceptable or believe them to be defective in any way, do not install the boards.

There will always be a slight variance in the board’s dimensions due to the fact that we mould from natural oak, and due to the pressure of the moulding process. Despite this, we calibrate the boards to maintain as consistent a profile as possible. The manufacturing tolerances are: Width: ± 3mm. Length: ± 5mm. Thickness: ± 2mm. The dimensions of the Weathered Oak style may vary more between moulds due to the fact that they are moulded from timeworn oak with minimal changes to the dimensions. When working with the boards, packers may be required to create a flush finish between two boards.

Dimensional variation is also possible with our Our Envello® cladding boards and therefore the same manufacturing tolerances are applicable (Width: ± 3mm. Length: ± 5mm. Thickness: ± 2mm).

When using our Shadow Line product, in order to achieve straight and consistent 6mm gapping between boards, it may be necessary to use our Millboard Multi-Spacers during the installation process.

For further details please refer to our Envello® Cladding Installation and User Guidance in the Help & Advice section of our website.

Millboards are manufactured with non-porous material, meaning that it doesn’t absorb moisture. This makes it highly stain resistant. Do not use any kind of solvent, chemicals, abrasive cleaners, sanding, sealing wax or oil, or even any household cleaners! A simple brush down and rinse with some soapy water is all that’s needed to clean Millboards. There is no need for pressure wash as there are no pours for dirt to become ingrained in! If that wasn’t low maintenance enough, unlike traditional timber or even common Wood/Plastic composites, Millboard decking also doesn’t contain any timber, flour or husk fibres (which all have sugars in them), so Millboard will not host algae or mould growth.

How will salt water effect Millboard products? Millboard is perfect for use in marine environments or by the beach. Salt water will not corrode Millboard products.

Of course! – If you would like a sample please contact us and we can send some samples out to you. Please let us know what colour and texture (Decking / Claddinig) you are thinking about, and any other information about your upcoming project such as sqm2, residential or commerical etc. We can help with your choice and offer tips on getting the most out of Millboard. If you are an Architect, Specifier or a Builder we also have Architect’s Sample Packs available which showcase the full Millboard composite decking range.

Yes – select stores have displays of Millboard decking, and Millboard has been used in several prominent major public works. Millboard has even been used for an Alfresco Cinema! If you would like to see Millboard decking “in the wild”, please contact us with your general location (state/town) and we can advise you of the nearest place to go and see Millboard.

Millboard is available Australia wide. For a list of stockists please contact us and we can recommend the best merchants or installers in your area.

If you contact us with your details our friendly team is always very happy to help! We can recommend installers in your area that have a high quality of workmanship and professionalism so that you get the best out of your Millboard project.

For price indication please see our Price guide page. For a quote please contact us.

Phone: 1300 626 273
Online: www.conceptmaterials.com.au
Email: info@conceptmaterials.com.au

Yes – An industry leading 25Y Residential limited warranty! Millboard decking gives you peace of mind against rotting such as fungal and mildew decay, splitting and twisting. Millboard is handcrafted in the U.K., for full warranty details please see the warranty page here.

Decking FAQs

Millboard composite decking is hand-made in the United Kingdom & styled from real oak timbers, creating an incredible realistic look that captures the natural beauty of wood. But unlike traditional timber – which needs regular on-going maintenance like oiling & sanding to try and stave off rotting, mould, stains, warping, cupping, fading, splinters & a host of other undesirable effects – Millboard is totally different! This is because unlike traditional timber, or even conventional composite decking WPC (which typically contain half timber fibre / flours / rice husks & half plastic) – Millboard contains no timber, nor any plastic.

And if so, does it require minimum clearance? 

Millboard is chemically inert & does not contain any timber so the boards will not absorb moisture, swell, warp or rot in the way that timber does. As such Millboard does not require any ventilation or minimum clearance from the ground making it perfect solution for ultra-low decks. 

Joist spacing of 400mm centres is recommended for normal residential application. On commercial and public areas including any stairs use 300mm spacing. If you need to cut Millboard down along the length, then reduce the joist centres accordingly.A Minimum of 3 joists are needed for any cut boards. When laying 45 degrees to the joist we recommend a maximum of 300mm centres and 240mm centres on commercial applications. For full installation guidelines please refer to the documentation available for download from the Installation Guidelines page.

Millboard decking boards can be cut in much the same way as regular timber. We recommend a carbon tipped multipurpose saw. Plastic composite decking tends to blunt saw blades very quickly and be difficult to screw and work with – but with Millboard this isn’t a problem! Don’t forget that we have Touch Up Paint available in 500ml tins for colour matching exposed cut ends.

Fixing Millboard couldn’t be simpler! There are no fiddly and expensive clipping systems, no pre-drilling nor any countersinking required. Millboard decking is simply top fixed like real timber – But with an incredible “lost-head” hidden fixing. The Lastane® layer self heals over the screws to leave a near indistinguishable mark for a clean finish! After extensive testing we recommend and supply Durafix Stainless Steel screws for the best results.
See videos of the screws disappearing.

Cladding FAQs

Yes, Millboard is perfectly suited for use as roof decking. For a single ply membrane roof, use our adjustable self-levelling head pedestal systems to avoid any point loading and raise the joists above any standing water, so prolonging their life while also acting to reduce sound transfer. Our pedestal systems allow water to flow freely across and then off the roof membrane

‘Millboard Envello cladding has no fire rating, the responsibility for the cladding’s suitability in the required location is to be determined by a certified building professional (building control officer, building insurance, fire officer, etc).’

Millboard is rated in decking applications to BAL19.

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General FAQs

It’s appearance is a highly convincing timber decking board, with realistic wood grain, tone and texture. This look is achieved through a process of hand-moulding genuine timber boards, which are then hand-tinted, making each piece of Millboard unique.

Millboard composite decking is made from a revolutionary Polyurethane resin, reinforced with mineral fibres plus a unique Lastane® coating. So what is Polyurethane then? It’s a type of elastomer, which is a polymer about half way between a plastic and a rubber. It maintains the rigidity & longevity of plastic, with the suppleness of rubber. This means Millboard feels much more natural under foot, while still offering incredible durability.

Millboard is extremely versatile and can be used in practically every outdoor space. Create decks, balconies, roof gardens, boardwalks, bridges, pontoons, seating, steps, screening, planters and more.

To recreate the aesthetic of natural colour variation, Millboard intentionally adds secondary toning colours. There may be variance within the same board or from board to board in colour tone. This means that samples cut from boards may vary from the general colour of the boarding. Whilst every care is taken to ensure consistency some colour variation from batch to batch may occur. To avoid this, we recommend that you order all you need in one delivery. If you do have different batches it is best to mix the batches to blend the colours.

Millboard has a very high resistance to fading, this is because it contains no wood fibres which typically fade and leach tannins. Millboard has been UV Stability tested to BS EN ISO 4892-2: 2006 with a result of 2% LRV (shift over 5000hrs) (Exceptional).

As with all things constantly exposed to ultra violet light and all weathers, especially in Australia’s extreme conditions, colours will tone slightly in time. On delivery if you find the colour unacceptable or believe them to be defective in any way, do not install the boards.

There will always be a slight variance in the board’s dimensions due to the fact that we mould from natural oak, and due to the pressure of the moulding process. Despite this, we calibrate the boards to maintain as consistent a profile as possible. The manufacturing tolerances are: Width: ± 3mm. Length: ± 5mm. Thickness: ± 2mm. The dimensions of the Weathered Oak style may vary more between moulds due to the fact that they are moulded from timeworn oak with minimal changes to the dimensions. When working with the boards, packers may be required to create a flush finish between two boards.

Dimensional variation is also possible with our Our Envello® cladding boards and therefore the same manufacturing tolerances are applicable (Width: ± 3mm. Length: ± 5mm. Thickness: ± 2mm).

When using our Shadow Line product, in order to achieve straight and consistent 6mm gapping between boards, it may be necessary to use our Millboard Multi-Spacers during the installation process.

For further details please refer to our Envello® Cladding Installation and User Guidance in the Help & Advice section of our website.

Millboards are manufactured with non-porous material, meaning that it doesn’t absorb moisture. This makes it highly stain resistant. Do not use any kind of solvent, chemicals, abrasive cleaners, sanding, sealing wax or oil, or even any household cleaners! A simple brush down and rinse with some soapy water is all that’s needed to clean Millboards. There is no need for pressure wash as there are no pours for dirt to become ingrained in! If that wasn’t low maintenance enough, unlike traditional timber or even common Wood/Plastic composites, Millboard decking also doesn’t contain any timber, flour or husk fibres (which all have sugars in them), so Millboard will not host algae or mould growth.

How will salt water effect Millboard products? Millboard is perfect for use in marine environments or by the beach. Salt water will not corrode Millboard products.

Of course! – If you would like a sample please contact us and we can send some samples out to you. Please let us know what colour and texture (Decking / Claddinig) you are thinking about, and any other information about your upcoming project such as sqm2, residential or commerical etc. We can help with your choice and offer tips on getting the most out of Millboard. If you are an Architect, Specifier or a Builder we also have Architect’s Sample Packs available which showcase the full Millboard composite decking range.

Yes – select stores have displays of Millboard decking, and Millboard has been used in several prominent major public works. Millboard has even been used for an Alfresco Cinema! If you would like to see Millboard decking “in the wild”, please contact us with your general location (state/town) and we can advise you of the nearest place to go and see Millboard.

Millboard is available Australia wide. For a list of stockists please contact us and we can recommend the best merchants or installers in your area.

If you contact us with your details our friendly team is always very happy to help! We can recommend installers in your area that have a high quality of workmanship and professionalism so that you get the best out of your Millboard project.

For price indication please see our Price guide page. For a quote please contact us.

Phone: 1300 626 273
Online: www.conceptmaterials.com.au
Email: info@conceptmaterials.com.au

Yes – An industry leading 25Y Residential limited warranty! Millboard decking gives you peace of mind against rotting such as fungal and mildew decay, splitting and twisting. Millboard is handcrafted in the U.K., for full warranty details please see the warranty page here.

Decking FAQs

Millboard composite decking is hand-made in the United Kingdom & styled from real oak timbers, creating an incredible realistic look that captures the natural beauty of wood. But unlike traditional timber – which needs regular on-going maintenance like oiling & sanding to try and stave off rotting, mould, stains, warping, cupping, fading, splinters & a host of other undesirable effects – Millboard is totally different! This is because unlike traditional timber, or even conventional composite decking WPC (which typically contain half timber fibre / flours / rice husks & half plastic) – Millboard contains no timber, nor any plastic.

And if so, does it require minimum clearance? 

Millboard is chemically inert & does not contain any timber so the boards will not absorb moisture, swell, warp or rot in the way that timber does. As such Millboard does not require any ventilation or minimum clearance from the ground making it perfect solution for ultra-low decks. 

Joist spacing of 400mm centres is recommended for normal residential application. On commercial and public areas including any stairs use 300mm spacing. If you need to cut Millboard down along the length, then reduce the joist centres accordingly.A Minimum of 3 joists are needed for any cut boards. When laying 45 degrees to the joist we recommend a maximum of 300mm centres and 240mm centres on commercial applications. For full installation guidelines please refer to the documentation available for download from the Installation Guidelines page.

Millboard decking boards can be cut in much the same way as regular timber. We recommend a carbon tipped multipurpose saw. Plastic composite decking tends to blunt saw blades very quickly and be difficult to screw and work with – but with Millboard this isn’t a problem! Don’t forget that we have Touch Up Paint available in 500ml tins for colour matching exposed cut ends.

Fixing Millboard couldn’t be simpler! There are no fiddly and expensive clipping systems, no pre-drilling nor any countersinking required. Millboard decking is simply top fixed like real timber – But with an incredible “lost-head” hidden fixing. The Lastane® layer self heals over the screws to leave a near indistinguishable mark for a clean finish! After extensive testing we recommend and supply Durafix Stainless Steel screws for the best results.
See videos of the screws disappearing.

Cladding FAQs

Yes, Millboard is perfectly suited for use as roof decking. For a single ply membrane roof, use our adjustable self-levelling head pedestal systems to avoid any point loading and raise the joists above any standing water, so prolonging their life while also acting to reduce sound transfer. Our pedestal systems allow water to flow freely across and then off the roof membrane

‘Millboard Envello cladding has no fire rating, the responsibility for the cladding’s suitability in the required location is to be determined by a certified building professional (building control officer, building insurance, fire officer, etc).’

Millboard is rated in decking applications to BAL19.

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What best describes you?

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Millboard Aftercare Guide

How to keep your Millboard products in excellent condition? For handy tips and guidance on the best way to maintain your Millboard products,  download our Aftercare guide now.